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Say It Right: Basic Business Email Etiquette

Email etiquette? What’s that?  I had an email exchange yesterday with someone who was, plainly and simply, an awful communicator. She’s the leasing manager at a local apartment building–one of the most prestigious of the higher-end apartments in...

Gypsy Moth UPDATE

So, still learning new things every day (some not so new) even at my store Parcel Room We see freight shipments that usually don’t fall within the Gypsy moth guidelines but now we all have to add this to the list of things to remember. Mostly for stores that are...
Dress for Success

Dress for Success

We’re all familiar with the term dress for success. But what does that phrase really mean?  Does it mean we need to wear a perfectly tailored power suit every day? In our industry, likely that’s not the answer … and it’s certainly not practical....